I was refused service by Uber. It was Uber pool. I was first to be picked up, and immediately told the driver that I was sniffling because I was at a friend's place that had a cat. I told him clearly that I was not feeling any symptoms otherwise. We then drove and picked up 2 other people, and then before crossing the Manhatttan Bridge to Brooklyn, the driver cancelled my trip, pulled over and asked me to get out. I showed the two other passengers a photo of the cat and my friend holding it, explaining again that I was experiencing allergies. The driver repeated that he was sorry, but that he believed I was sick. I told him I was not lying, and that I was as scared as anyone else of the virus. I got out of the car.
WHAT DID YOU DO / HOW DID YOU RESPOND?
I had to get a refund since I was charged for the short ride. I told the company what happened, but I was concerned about penalizing a driver who has no benefits and is understandably concerned for his health.